--- title: How to ban or remove a user from your app using Zapier description: Use Zapier to automatically ban users in your app based on behavior or actions from external systems. --- [Skip to content](https://help.appdocumentation.com/how-to-ban-or-remove-a-user-from-your-app-using-zapier-#main-content) English - United States Show submenu for translations ![app-documentation](https://help.appdocumentation.com/hubfs/app-documentation-1.svg) Open main navigation Close main navigation - English - United States Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [App Documentation](https://help.appdocumentation.com/?hsLang=en-us) 2. [Connect External Partners](https://help.appdocumentation.com/connect-external-partners?hsLang=en-us) 3. [Zapier](https://help.appdocumentation.com/connect-external-partners?hsLang=en-us#zapier) # How to ban or remove a user from your app using Zapier ## Use Zapier to automatically ban users in your app based on behavior or actions from external systems. Zapier lets you connect third-party tools (like forms, CRMs, or reporting systems) to your Buildfire app. This means you can automate tasks like banning or removing a user if they violate your rules, cancel a subscription, or trigger a flag in your system. Removing a user deletes their profile from the User Management tab, and they won’t be able to log in again with the same email address. Banning a user keeps their information in the system but prevents them from using the app until they are unbanned. --- ### **Required** - Growth or Scale plan. - You must request a Zapier API key and invitation link from Buildfire Support. - Your data source must include the user's email address. --- ### **How to ban a user using Zapier** 1. Contact Buildfire Support to request - A Zapier invitation link - Your app’s Zapier API key 2. Accept the invitation and connect your Buildfire app to Zapier 3. In Zapier, click **Create Zap** 4. Choose a Trigger app (e.g., Typeform, Google Sheets, Webflow) - Set the trigger event (e.g., form submission, column update) - Click **Continue** and then **Test Trigger** to verify incoming data 5. Add an Action step - Choose **Buildfire** as the app - Set the Action Event to **Remove or Ban User** - Under **Account**, select your connected Buildfire account (or enter your API key) - Click **Continue** - Map the **Email** field to the user email coming from your trigger app. - Select if you want to **Remove** or **Banned** - Click **Continue**, then **Test Step** to confirm the action. 6. Click **Publish** to activate the Zap --- ### **Pro tips** - Ban user Zaps are useful for abuse reporting systems or subscription cancellations. - Combine with tagging or logging actions for better audit control. --- ### **Troubleshooting tips** - **Zap not working?** Double-check the API key and make sure the trigger app is correctly passing the email. - **Is the user still active?** Make sure the email exists in your Buildfire app and matches exactly. - [Control Panel](https://help.appdocumentation.com/control-panel?hsLang=en-us#main-content) - [Navigating the Control Panel](https://help.appdocumentation.com/control-panel?hsLang=en-us#navigating-the-control-panel) - [Global Tools](https://help.appdocumentation.com/control-panel?hsLang=en-us#global-tools) - [Terms & Policies](https://help.appdocumentation.com/control-panel?hsLang=en-us#terms-policies) - [Build Your App](https://help.appdocumentation.com/build-your-app?hsLang=en-us#main-content) - [Global Settings](https://help.appdocumentation.com/build-your-app?hsLang=en-us#global-settings) - [Building Your Apps's Navigation](https://help.appdocumentation.com/build-your-app?hsLang=en-us#building-your-appss-navigation) - [Building Your Login Flow](https://help.appdocumentation.com/build-your-app?hsLang=en-us#building-your-login-flow) - [Building a PWA](https://help.appdocumentation.com/build-your-app?hsLang=en-us#building-a-pwa) - [Add Functionality To Your App](https://help.appdocumentation.com/add-functionality-to-your-app?hsLang=en-us#main-content) - [Plugins to drive engagement & community](https://help.appdocumentation.com/add-functionality-to-your-app?hsLang=en-us#plugins-to-drive-engagement-community) - [Plugins to drive monetization](https://help.appdocumentation.com/add-functionality-to-your-app?hsLang=en-us#plugins-to-drive-monetization) - [Plugins to run operations & workflows](https://help.appdocumentation.com/add-functionality-to-your-app?hsLang=en-us#plugins-to-run-operations-workflows) - [Plugins to show content & media](https://help.appdocumentation.com/add-functionality-to-your-app?hsLang=en-us#plugins-to-show-content-media) - [Make Money With Your App](https://help.appdocumentation.com/make-money-with-your-app?hsLang=en-us#main-content) - [Overview](https://help.appdocumentation.com/make-money-with-your-app?hsLang=en-us#overview) - [iOS/Apple](https://help.appdocumentation.com/make-money-with-your-app?hsLang=en-us#ios-apple) - [Android/Google](https://help.appdocumentation.com/make-money-with-your-app?hsLang=en-us#android-google) - [Publish Your App](https://help.appdocumentation.com/publish-your-app?hsLang=en-us#main-content) - [Overview](https://help.appdocumentation.com/publish-your-app?hsLang=en-us#overview) - [Android/Google](https://help.appdocumentation.com/publish-your-app?hsLang=en-us#android-google) - [iOS/Apple](https://help.appdocumentation.com/publish-your-app?hsLang=en-us#ios-apple) - [Manage Your App](https://help.appdocumentation.com/manage-your-app?hsLang=en-us#main-content) - [Managing Your App’s Users](https://help.appdocumentation.com/manage-your-app?hsLang=en-us#managing-your-apps-users) - [Push Notifications](https://help.appdocumentation.com/manage-your-app?hsLang=en-us#push-notifications) - [Analytics](https://help.appdocumentation.com/manage-your-app?hsLang=en-us#analytics) - [Connect External Partners](https://help.appdocumentation.com/connect-external-partners?hsLang=en-us#main-content) - [Android/Google](https://help.appdocumentation.com/connect-external-partners?hsLang=en-us#android-google) - [iOS/Apple](https://help.appdocumentation.com/connect-external-partners?hsLang=en-us#ios-apple) - [Zapier](https://help.appdocumentation.com/connect-external-partners?hsLang=en-us#zapier) - [Meta](https://help.appdocumentation.com/connect-external-partners?hsLang=en-us#meta) - [Segment](https://help.appdocumentation.com/connect-external-partners?hsLang=en-us#segment) Copyright © 2026, App Documentation